Our terms and conditions of use


This policy contains the terms and conditions for any purchase made online on the Outaouais Pest Control website. The terms of sale contain important information about your rights and obligations. They also contain the limitations and exclusions that may apply. By making an online purchase, you acknowledge that you have read and understood the terms and conditions that legally bind you to the applicable laws.

Outaouais Pest Control has the privilege of updating the site's data at any time and will update or modify the products available online without warning and without getting involved between you or any other person. He reserves the right to refuse, modify or delete any order, whether already accepted or not, for a reason that he deems valid. It will fix a maximum quantity of products intended for sale.


The total amount of your invoice will be indicated on your order confirmation. Payment methods are Visa, Mastercard or Paypal. All prices and amounts posted on the site are in Canadian dollars. Taxes from your province of residence will be applied to each purchase. Prices are subject to change without notice. Applicable taxes and shipping and handling charges will apply for all purchases. Outaouais Pest Control undertakes to sell quality products, a minimum of one month before the expiry date.

Outaouais Pest Control is committed to offering a wide range of products and maintaining its inventory. If a product is unavailable, it will be displayed as unavailable.


Delivery charges may apply. Invoices above $ 50.00 before taxes will not have delivery charges. Deliveries are made by Canada Post, but Outaouais Parasite Control reserves the right to use any other carrier service. Delivery charges are non-refundable except in the event that you return a product due to a delivery error or a reported defect within five (5) days of receipt of your order. The customer is responsible for damages or losses that may occur during the return transport.


You must review your order upon receipt. If a product is defective, damaged or missing, you must notify Outaouais Pest Control within 3 working days of receipt of your order. No complaint will be accepted after 4 working days. No refunds on purchased products will be issued. The product must be returned intact with the copy of your invoice